PRIVACY POLICY

Last Updated: 11/22/2025

This Privacy Policy describes how Trilogie LLC (“Trilogie,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit www.trilogie.life (the “Site”), interact with us online, or purchase products or services from us.

By accessing the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.

1. Information We Collect

We collect information in several ways to support our operations as a contract furniture dealer and design-build company.

A. Information You Provide to Us

You may provide personal information when you:

Submit a contact or quote request form
Sign up for our newsletter
Request product information or pricing
Book a consultation
Download resources
Make a purchase
Apply for financing
Engage with us through email, social media, or phone

Personal information may include:

Name
Email address
Phone number
Business or job title
Shipping/billing address
Details about your project
Payment information (processed via secure third-party processors)
Any additional information you voluntarily provide

B. Automatically Collected Information

When you visit the Site, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Referring website
Pages viewed on our site
Date and time of visits
General location data (city, state, region)

We use tools such as:

Google Analytics
Meta (Facebook/Instagram) Pixel
Cookies and similar tracking technologies

C. Cookies & Similar Technologies

Cookies help us:

Understand how visitors use our website
Personalize user experience
Track marketing performance
Improve our services

You can disable cookies through your browser settings, though some features of the Site may not function properly.

D. Information from Third Parties

We may receive information from:

Payment processors
Email marketing platforms
Advertising platforms (Google, Meta, Pinterest, etc.)
Social media accounts you connect with us
CRM or project management tools

2. How We Use Your Information

Trilogie uses collected information to:

Provide product recommendations and proposals
Respond to inquiries and customer service requests
Process orders, quotes, and invoices
Deliver purchased goods and services
Send newsletters, updates, or marketing communications
Improve site performance and user experience
Track analytics, traffic, and engagement
Develop new products or services
Conduct remarketing or targeted advertising
Comply with legal obligations

We do not sell your personal information.

3. How We Share Your Information

We may share your information with trusted third parties, including:

A. Service Providers

Such as:

Payment processors
Freight carriers and shipping partners
Email and newsletter providers
Project management tools
Marketing and analytics software
Web hosting platforms

These providers only receive the data necessary to perform their services.

B. Contractors & Business Partners

For client project coordination, we may share relevant information with:

Manufacturers
Vendors
Installers
Designers
Delivery partners

Only information necessary for fulfilling your order or project will be shared.

C. Legal, Safety & Compliance

We may disclose information when required to:

Comply with applicable laws
Respond to legal process
Protect our rights or property

D. Business Transfers

In the event of a restructuring, merger, or sale of assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We take commercially reasonable steps to safeguard your information through:

Secure servers
Encrypted payment processing
Access controls
Regular system monitoring

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the right to:

Access the information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data
Opt out of marketing emails
Limit cookie tracking
Request a copy of your information

To make a request, contact us at info@trilogie.life (or your preferred email).

Marketing emails include an unsubscribe link at the bottom.

6. Email Communications & Marketing

By providing your email, you may receive:

Project updates
New product announcements
Promotions
Company news
Design resources

You may unsubscribe at any time.

We may also use advertising platforms such as Meta, Google, and Pinterest to show you relevant ads based on your interactions with our Site.

7. Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect information from children.
If you believe a child has provided us information, please contact us to have it removed.

8. Third-Party Websites

Our Site may link to manufacturers, product catalogs, or affiliate sites.
We are not responsible for the privacy practices or content of third-party websites.

9. GDPR Notice for EU/EEA Users

If you are located in the EU/EEA, you may have rights under the General Data Protection Regulation (GDPR), including:

Right to access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object
Right to data portability

We process your data based on consent, legitimate interest, or contractual necessity.

10. California Privacy Rights (CCPA Notice)

If you are a California resident, you may request:

Disclosure of categories of information we collect
Deletion of personal information
Information about how your data is used

We do not sell personal information.

11. Changes to This Policy

We may update this Privacy Policy as needed.
Updates will be posted on this page with a new “Last Updated” date.
Your continued use of the Site constitutes acceptance of any changes.

12. Contact Us

If you have any questions about this Privacy Policy or your data:

Trilogie LLC
Email: info@trilogie.life
Website: www.trilogie.life
Showroom: 1600 Genessee Suite 132 Kansas City, MO 64102